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How do I create a backup of my company data? Article rated 5.0/5.0
This is done from the menu, File > Backup and Restore > Back Up Company Data. Use the usual Windows and mouse navigation options to select one, some or all of you companies' databases. A com...
Why are all the Data menu items disabled, grey or greyed out? Article rated 5.0/5.0
The Data menu can be different for each company as it depends on the parameters that are saved for each company database. The parameters determine the appropriate Data menu items to be enabled for a ...
Why does my Trial Balance entry form include many duplicated rows? Article rated 5.0/5.0
A past release update introduced a bug whereby printing the Trial Balance would add blank duplicate records to the Trial balance data table in the underlying database. This bug is now removed in th...
How do I manage more than 100 companies? Article rated 3.7/5.0
For an unlimited licence only, the two-character company code is alphanumeric - i.e. ranges from 00 to ZZ - allowing up to 1,296 separate companies. Technically, of course, this is not unlimited, s...
Why does the menu item say "not available in the free trial"? Article rated 5.0/5.0
Certain functions are disabled in the free trial. These include: Notes to the Accounts Preparing Final Accounts and iXBRL file production New Year routine and viewing past Final Accounts Licenc...
Why am I told "the licensed number of users has been exceeded"? Article rated 5.0/5.0
The licence limits the number of sessions of Comprehensive you can have open concurrently at any time. Typically a trial and a single-user licence will limit you to one open session. This message ...
How do I enter share capital details? Article rated 5.0/5.0
The balance sheet amount for share capital is entered in the "Share Capital" tab on the Trial Balance form. Open the Trial Balance form from the menu, Data > Trial Balance. The par ...
How do I enter accounts for a new year? Article rated 3.0/5.0
To enter accounts for a new accounting period for an existing company is started from the menu, Accounts > New Year. Do this only when you have printed and submitted final accounts for the compa...
Can I change, reverse or cancel the New Year routine? Article rated 3.0/5.0
The New Year routine simply creates a new data set within the current company to enable you to enter the data you require for the next accounting period, and so on each year into future accounting per...
I cannot change the underlining from single to double why? Article rated 5.0/5.0
The program is concentrating on the major requirement which is to produce Accounts in an acceptable format as well as a “tagged” iXBRL file. In future releases we will be devoting more time and ene...
I am expecting to see a “Note to the Accounts” which is not being provided by the software? Article rated 5.0/5.0
When an expected “Note” is not forthcoming, firstly check the FRSSE to confirm if a disclosure is ACTUALLY required. If it is not, Comprehensive Accounts will not permit the inclusion of such a not...
Do I make amendments to my Trial Balance entries by a journal? Article rated 5.0/5.0
No. If you need to make an amendment or insertion to your Trial Balance, you simply overtype the incorrect entry or enter the missing value. The Trial Balance is displayed in Debit and Credit fo...
What if my Trial Balance doesn't balance? Article rated 5.0/5.0
When you attempt to move away from the Trial Balance from, the program will recognise that your Accounts do not balance and warn you. If you ignore the warnings and proceed, then obviously the fina...