Knowledgebase

Comprehensive Software > Comprehensive Software Support > Knowledgebase

Ask a question:


Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

» Subcategories:

 
Installing the software
Getting started
General questions
Using the software
Submission errors
Printing accounts and iXBRL
 

» Articles in this category:

 
Introduction Article rated 3.2/5.0
We have designed Comprehensive Accounts to be straightforward to use and hope that users will soon familiarise themselves with the menu driven system, questions, tips and automatic reports and printed...
How do I reply to a support ticket? Article not rated yet
The emails you receive from our support ticket system will contain a link in the message body which, if you click it, should take you directly to your ticket’s page in our web site. The link will b...
How do I find my support ticket in your knowledgebase? Article not rated yet
All support tickets are uniquely identified by their ticket number or Tracking ID, which is assigned when a support ticket is first submitted. Enter your tacking ID in the following web page to fin...
 

» Top Knowledgebase articles: Views
 First use 860
 Will I be able to send my client companies their Accounts in print or PDF? 794
 Accounts menu 735
 Will I be able to “personalise” the Notes to the Accounts? 695
 Data menu 653
 Can I import my Accounts data from Excel or Sage? 565
 Introduction 508
 Will I have to enter Comparative Figures for the Previous Year? 477
 Exactly how does the annual licence fee work? 385
 Help menu 296
 
» Latest Knowledgebase articles: Date added
 How do I find my support ticket in your knowledgebase? 2013-03-01 11:33:48
 How do I reply to a support ticket? 2013-03-01 11:27:59
 Why are all the Data menu items disabled, grey or greyed out? 2012-09-23 14:05:16
 Does Comprehensive Accounts produce Tax Computations? 2012-07-16 13:25:12